Industry Events

Gippsland Tourism Forums 2018



Our third Gippsland Tourism Forum will be held on Tuesday 11 September at the Lardner Park from 12.00pm – 4.30pm.

Commencing with a networking lunch, this is an opportunity to hear from local business case studies and a range of presentations relating to the tourism industry.

Registration details can be found here.

Program details can be found here.


No 2 held on Tuesday 19 June 2018 – Gunaikurnai Land and Aboriginal Waters Corporation (GLaWAC)


Kristy Carstairs – Industry Development – Tourism Australia

Kristy’s presentation – Tourism Australia

Alison Conroy – Marketing Manager

Alison’s presentation – Destination Gippsland

Chris Moore – Sailors Grave

Chris’s presentation

Angela Mosley – Australian Cycling Holidays

Angela’s presentation

Eloise Butler & Dean O’Leary –

Wendy McPherson – Supervisor Visitor Information Centre Lakes Entrance

Wendy’s presentation

Ian McDougal – VTIC

Ian’s presentation


No 1 held on Tuesday 27 March 2018 – Comfort Inn and Suites Latrobe


Paul Matthews – Head of Regional Tourism and Strategy

Paul’s presentation – Visit Victoria Update

Alison Conroy – Marketing Manager Destination Gippsland

Alison’s presentation – DG update

Angela Mosley – Australian Cycling Holidays

Angela’s presentation – ‘Connection and Collaboration’

Ian McDougal – VTIC Business Development Manager

Ian’s presentation – ‘Connecting to the bigger picture’

Future Forum Dates

19 June 2018 – East Gippsland
11 September 2018 – Baw Baw Shire
Venues to be advised

Gippsland Tourism Leader & Industry Forums 2017

Held on Thursday 5 October – Warragul Conference & Reception Centre Presentations

Visit Victoria – Beth Bryan –  Product Manager – Domestic Markets

Destination Gippsland ‘Presentation and Review’ – Terry Robinson – CEO

Terry’s presentation

Victorian Tourism Industry Council (VTIC) – Update – Ian McDougal

Ian’s presentation

Accessing the City – building Melbourne overnight visitation. Alison Conroy – Marketing Manager – Destination Gippsland

Alison’s presentation

Accessing Social Media for your busines – Erika McInerney – Mac & Ernie

Erika’s presentation

Accessing Melbourne meeting planners for Gippsland – Adeline Keh Business Events Victoria

Adeline’s presentation

Visitablility – Learnings from Destination Melbourne – Sharna Crosbie – Industry Development Manger

Sharna’s presentation

Accessible Tourism – Far from Niche- Diane Holbury- Ripples N Tonic

Dianne’s presentation

Accessing opportunities to market your business – Angela Sgarbossa – Vivere Retreat

Angela’s presentation

Gippsland Tourism Leader & Industry Forums 2017

Held on Tuesday 1 August Lakes Central Hotel – Presentations

Daniel Miller – General Manager On-Country GLaWAC – ‘Gunaikurnai Land and Waters Aboriginal Corporation’

Daniel’s presentation

Dominic Mehling – Industry Relations Manager ‘- Tourism Australia ‘Working with Tourism Australia – practical ways operators can engage ‘

Dominic’s presentation  Tourism Australia Video

Terry Robinson – CEO Destination Gippsland ‘Presentation and Review’

Terry’s presentation                                     

Will McCutcheon – District Manager – East Gippsland District – Parks Victoria – ‘Update and statistics’

Will’s Presentation       Parks by Numbers

Nick Matolytsch – East Gippsland Marketing & Phoebe Honey  – Marketing & PR Executive Destination Gippsland ‘Social Media’

Nick and Pheobe’s presentation

Shane Kidd – President Lakes Entrance Development Association

Shane Video

Janine Hayes  – Tourism Project Manager  – Destination Gippsland ‘Path to Purchase – Delivering Customer Service Excellence’

Janine’s presentation

Gippsland Tourism Town Excellence project.

Alison Conroy – Marketing Manager Destination Gippsland – ‘Positioning East Gippsland for the Melbourne travel audience’

Alison’s presentation

Nick Henderson & Thomas Day – Asia Link Business – ‘Delivering Legendary Customer Service to the visiting China Market’

Video   Please contact Thomas direct to access this presentation.

Mikala Peters – Wildlife Coast Cruises – ‘Putting Phillip Island on the whale watching map of Australia

Mikala’s presentation

Gippsland Tourism Leader & Industry Forums 2017

Held on Thursday 8 June at RACV Inverloch Resort – Presentations

Terry Robinson – CEO Destination Gippsland ‘Presentation and Review’

Terry’s presentation                                                          Gippsland Tourism – Holiday House Research

Graeme Baxter – Regional Director East Region – Parks Victoria – ‘Update and statistics’

Graeme’s Presentation       Parks by Numbers

Lisa Maatsoo – Economic Development Coordinator RDV Gippsland – ‘Regional Development Victoria update’

Lisa’s presentation

Mike Ruzzene – Director Urban Enterprise ‘The Visitor Journey – summary’

Mike’s presentation

Marty Thomas – Moos of Meeniyan proprietor – ‘Visitor Servicing – what that means on a local level for a business and a town’  Link here to Tourism Excellence & Gippsland Tourism Town Excellence project.

David Jones – Chair Meeniyan Festivals and Events Inc. ‘Meeniyan Garlic Festival – Growing your local event’

David’s presentation

PhoebeHoney – Marketing & PR Executive Destination Gippsland- ‘The power of the Visitor Story’

Phoebe’s presentation   Video – We Are Explorers

Jenni McMillan – Team Leader Phillip Island Visitor Information Centre – ‘The Changing world of visitor servicing looking to the future’

Jenni’s presentation

Cecilia and Dale Rogers – Photo Rangers‘A picture is worth a thousand words’

Cecilia and Dale’s presentation

Gippsland Tourism Leader & Industry Forums 2017

Held on Tuesday 4 April at Traralgon Vineyard – Presentations

KEYNOTE SPEAKER – Robynne Berg – Innovation Strategist from thinkplayact ‘Looking beyond: How visitors ignite innovation’

Robynne’s Presentation

Sally Curtis General Manager from Edge Insights ‘Unlocking your business potential’

Sally’s Presentation

Alison Conroy – Marketing Manager from Destination Gippsland ‘Goal Setting: applying Destination Management practices in your business’

Alison’s presentation

Phoebe Honey – PR & Marketing Executive from Destination Gippsland – ‘Social Media for tourism success’

Phoebe’s presentation

Sallie Jones Gippsland Jersey – Follow the story here.

Gippsland Jersey

Ian McDougal – VTIC – Special Gippsland business membership offer.

Ian’s presentation

VTIC in the Loop Membership / DG Membership Form