Industry Events

Gippsland Tourism Forums 2019

Our second Gippsland Tourism Forum for 2019 will be held on Thursday 27 June at Lakes Entrance.  Please save the date.

There will be an ATDW ‘Boost your Business’ workshop, a networking lunch as well as opportunities to hear from local business case studies and a range of presentations relating to the tourism industry.

Registration & program details will be released soon.

Tuesday 27 March 2019 – Duart Homestead & Mewburn Park Homestead


Alison Conroy – Marketing Manager Destination Gippsland

Luke Medcalf – Web Content Manager – Visit Victoria

Janet MacKay – Director TRC Tourism

Erika McInerney – Mac & Ernie – Social Media

Paul Corigan – VTIC Quality Tourism Framework Manager

Links to Kristy Carstairs – Tourism Australia Corporate Site

September 2019


Tuesday 19 June 2018 – Gunaikurnai Land and Aboriginal Waters Corporation (GLaWAC)


Kristy Carstairs – Industry Development – Tourism Australia

Kristy’s presentation – Tourism Australia

Alison Conroy – Marketing Manager

Alison’s presentation – Destination Gippsland

Chris Moore – Sailors Grave

Chris’s presentation

Angela Mosley – Australian Cycling Holidays

Angela’s presentation

Eloise Butler & Dean O’Leary –

Wendy McPherson – Supervisor Visitor Information Centre Lakes Entrance

Wendy’s presentation

Ian McDougal – VTIC

Ian’s presentation


No 1 held on Tuesday 27 March 2018 – Comfort Inn and Suites Latrobe


Paul Matthews – Head of Regional Tourism and Strategy

Paul’s presentation – Visit Victoria Update

Alison Conroy – Marketing Manager Destination Gippsland

Alison’s presentation – DG update

Angela Mosley – Australian Cycling Holidays

Angela’s presentation – ‘Connection and Collaboration’

Ian McDougal – VTIC Business Development Manager

Ian’s presentation – ‘Connecting to the bigger picture’

Gippsland Tourism Leader & Industry Forums 2017

Held on Thursday 5 October – Warragul Conference & Reception Centre Presentations

Visit Victoria – Beth Bryan –  Product Manager – Domestic Markets

Destination Gippsland ‘Presentation and Review’ – Terry Robinson – CEO

Terry’s presentation

Victorian Tourism Industry Council (VTIC) – Update – Ian McDougal

Ian’s presentation

Accessing the City – building Melbourne overnight visitation. Alison Conroy – Marketing Manager – Destination Gippsland

Alison’s presentation

Accessing Social Media for your busines – Erika McInerney – Mac & Ernie

Erika’s presentation

Accessing Melbourne meeting planners for Gippsland – Adeline Keh Business Events Victoria

Adeline’s presentation

Visitablility – Learnings from Destination Melbourne – Sharna Crosbie – Industry Development Manger

Sharna’s presentation

Accessible Tourism – Far from Niche- Diane Holbury- Ripples N Tonic

Dianne’s presentation

Accessing opportunities to market your business – Angela Sgarbossa – Vivere Retreat

Angela’s presentation

Gippsland Tourism Leader & Industry Forums 2017

Held on Tuesday 1 August Lakes Central Hotel – Presentations

Daniel Miller – General Manager On-Country GLaWAC – ‘Gunaikurnai Land and Waters Aboriginal Corporation’

Daniel’s presentation

Dominic Mehling – Industry Relations Manager ‘- Tourism Australia ‘Working with Tourism Australia – practical ways operators can engage ‘

Dominic’s presentation  Tourism Australia Video

Terry Robinson – CEO Destination Gippsland ‘Presentation and Review’

Terry’s presentation                                     

Will McCutcheon – District Manager – East Gippsland District – Parks Victoria – ‘Update and statistics’

Will’s Presentation       Parks by Numbers

Nick Matolytsch – East Gippsland Marketing & Phoebe Honey  – Marketing & PR Executive Destination Gippsland ‘Social Media’

Nick and Pheobe’s presentation

Shane Kidd – President Lakes Entrance Development Association

Shane Video

Janine Hayes  – Tourism Project Manager  – Destination Gippsland ‘Path to Purchase – Delivering Customer Service Excellence’

Janine’s presentation

Gippsland Tourism Town Excellence project.

Alison Conroy – Marketing Manager Destination Gippsland – ‘Positioning East Gippsland for the Melbourne travel audience’

Alison’s presentation

Nick Henderson & Thomas Day – Asia Link Business – ‘Delivering Legendary Customer Service to the visiting China Market’

Video   Please contact Thomas direct to access this presentation.

Mikala Peters – Wildlife Coast Cruises – ‘Putting Phillip Island on the whale watching map of Australia

Mikala’s presentation

Gippsland Tourism Leader & Industry Forums 2017

Held on Thursday 8 June at RACV Inverloch Resort – Presentations

Terry Robinson – CEO Destination Gippsland ‘Presentation and Review’

Terry’s presentation                                                          Gippsland Tourism – Holiday House Research

Graeme Baxter – Regional Director East Region – Parks Victoria – ‘Update and statistics’

Graeme’s Presentation       Parks by Numbers

Lisa Maatsoo – Economic Development Coordinator RDV Gippsland – ‘Regional Development Victoria update’

Lisa’s presentation

Mike Ruzzene – Director Urban Enterprise ‘The Visitor Journey – summary’

Mike’s presentation

Marty Thomas – Moos of Meeniyan proprietor – ‘Visitor Servicing – what that means on a local level for a business and a town’  Link here to Tourism Excellence & Gippsland Tourism Town Excellence project.

David Jones – Chair Meeniyan Festivals and Events Inc. ‘Meeniyan Garlic Festival – Growing your local event’

David’s presentation

PhoebeHoney – Marketing & PR Executive Destination Gippsland- ‘The power of the Visitor Story’

Phoebe’s presentation   Video – We Are Explorers

Jenni McMillan – Team Leader Phillip Island Visitor Information Centre – ‘The Changing world of visitor servicing looking to the future’

Jenni’s presentation

Cecilia and Dale Rogers – Photo Rangers‘A picture is worth a thousand words’

Cecilia and Dale’s presentation

Gippsland Tourism Leader & Industry Forums 2017

Held on Tuesday 4 April at Traralgon Vineyard – Presentations

KEYNOTE SPEAKER – Robynne Berg – Innovation Strategist from thinkplayact ‘Looking beyond: How visitors ignite innovation’

Robynne’s Presentation

Sally Curtis General Manager from Edge Insights ‘Unlocking your business potential’

Sally’s Presentation

Alison Conroy – Marketing Manager from Destination Gippsland ‘Goal Setting: applying Destination Management practices in your business’

Alison’s presentation

Phoebe Honey – PR & Marketing Executive from Destination Gippsland – ‘Social Media for tourism success’

Phoebe’s presentation

Sallie Jones Gippsland Jersey – Follow the story here.

Gippsland Jersey

Ian McDougal – VTIC – Special Gippsland business membership offer.

Ian’s presentation

VTIC in the Loop Membership / DG Membership Form